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Omnichannel Conversational Platform

Omnichannel Conversational Platform

The smarter way to serve,
support and delight customers

The smarter way to serve, support and delight customers

A free tool to help you connect with your customers across any channel in one place.

A free tool to help you connect with your customers across any channel in one place.

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Connecting every customers to agents, seamlessly

Connecting every customers to agents, seamlessly

Built to make life easier for your team, Moobidesk is equipped with a comprehensive suite of features that addresses all of your customer communication needs. With straightforward navigation and organized conversations, you will be able to hold continuous conversations with customers across multiple platforms for a seamless experience on both ends of the line.

NextGEN2
NextGEN2
Truly understand your customer at one glance

Built to make life easier for your team, Moobidesk is equipped with a comprehensive suite of features that addresses all of your customer communication needs. With straightforward navigation and organized conversations, you will be able to hold continuous conversations with customers across multiple platforms for a seamless experience on both ends of the line.

Increase communication versatility to drive experiences
User-friendly features that help businesses actualize their communications strategy,
make continuous improvements and delight customers endlessly.
User-friendly features that help businesses actualize their communications strategy, make continuous improvements and delight customers endlessly.

Broadcast Messaging

Instantly send bulk messages to your customers about your latest promotions, events, reminders, notifications and more.

Artificial Intelligence

Option to turn on the customer support chatbot to serve up answers automatically, and easily handle all the simple, repetitive questions so your team can focus on complex cases that require more time to solve.

Contact Management

Centrally organize and manage all contacts. Moobidesk has all the right tools from importing contacts to tagging customers for easy segmentation. Get a complete picture of every customer, including interaction history, notes, preferences and more to engage effectively with them.

Powerful Metrics

Better understand your chat activity, customer satisfaction and agent performance at a glance.

API

Easy integration of Moobidesk into your current products, systems or applications using our powerful yet simple APIs.

Available on Mobile

Moobidesk is available on the App store and Google Play store, so you can communicate with your customers wherever you go.

About Our Help Desk Software
Our help desk software at moobidesk.com is designed to provide the perfect solution in managing your customer interactions with maximum efficiency and performance. We help businesses to deliver a seamless and immersive customer experience through a unified platform that offers omnichannel support across channels like WhatsApp, Facebook, Instagram, etc.
Customer Support Management
The Moobidesk help desk software assists your customer support teams in channeling customer relations towards reaching more milestones and building a stronger brand. Customers inquiries and feedback can be prioritized, tracked and recorded easily for unbeatable customer experience.
Automated Services
Moobidesk help desk software uses chatbots powered by artificial intelligence to provide automatic answers, suggestions and sorting for repetitive inquiries. Now your customer support agents can confidently leave the dull simple tasks to the chatbot and concentrate on handling the more complex and urgent queries.
Scalable Solutions
Here at Moobidesk, we help you to achieve on-demand communication and build long lasting relationships with your customers. Our help desk software is scalable across numerous industries, and it is designed to help your business move on to the next level of innovation.

"Moobidesk makes it easy for our customer service team to handle enquiries. A must-have for all types of businesses."

HENRY SEAH | CO-FOUNDER, SGCARMART

“Moobidesk works wonders and it’s incredibly simple. From a sales conversion point of view, Moobidesk is the best tool we’ve ever invested in."

CHRIS CHUA | CO-FOUNDER, FACE OF MAN
 

The way you engage with your
customers should be simple,
not complex.

The way you engage with your customers should be simple, not complex.

MOOBIDESK MAKES IT EASY.

Start improving your conversion and customer satisfaction with Moobidesk today!

business

Perfect for small, medium and large businesses.

Start improving your conversion and customer satisfaction with Moobidesk today!

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Moobidesk is a product of Maven Lab Pte Ltd. Founded in 2006, Maven Lab is a trusted software-as-a-service (SaaS) company in Singapore dedicated to delivering innovative customer engagement solutions to leading brands, call centers and the government. Maven Lab believe in making it easy and affordable for businesses to create outstanding customer experiences while meeting key business metrics. Find out more about us at our corporate website.

by

Moobidesk is a product of Maven Lab Pte Ltd. Founded in 2006, Maven Lab is a trusted software-as-a-service (SaaS) company in Singapore dedicated to delivering innovative customer engagement solutions to leading brands, call centers and the government. Maven Lab believe in making it easy and affordable for businesses to create outstanding customer experiences while meeting key business metrics. Find out more about us at our corporate website.

Contact Us

 

We’re friendly bunch and are more than happy to answer any of your questions! Our helpdesk is open from Monday to Friday between 9am to 6pm (Singapore Time), and we will always try to respond to your queries within 24 hours.

Contact Us

SINGAPORE (Headquarter)

Block 1004 Toa Payoh North #02-15, Singapore 318995

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enquiry@moobidesk.com

+65 6259 0170

+65 8799 6394

+65 8799 6394

© All rights reserved. Moobidesk is a product of Maven Lab Pte Ltd